Problem
If the internet connection fails and Gesvatec cannot connect to the main server to confirm a transaction, said transaction will appear in red instead of green. The ‘Confirmation Date’ will also be blank and the ‘State’ will be Not confirmed:

Descripcion de la imagen
Captura de la tabla 'Transaction made' del software Gesvatec. Columnas: Request Date, Confirmation Date, Designation, Packaging, Labels, Kilos, Destination, State. Fila 1 (roja): 02/01/2017 12:00:45, sin confirmacion, EL PLA DE L'UNICORN (N...), Box 7,5, 188 labels, 1410,00 kilos, DEU, estado 'Not confirmed'. Fila 2 (verde): 28/12/2016 18:27:22, confirmada, BOIRA (Nadorcott) - ID:135..., Girsac 12,5 Kg., 75, 937,50, Confirmed. Fila 3 (verde): 28/12/2016 18:24:30, confirmada, EL PLA DE L'UNICORN (N...), Box 1 Kg., 150,00, Confirmed. Fila 4 (verde): 28/12/2016 11:30:53, confirmada, AIGUAFREDA (Nadorcott) -..., Box 1 Kg., 1, 1,00, Confirmed.
Solution
Once the internet connection has been restored, the pending transactions will be confirmed automatically after a few minutes. You can also confirm pending transactions manually by clicking the
button.
Descripcion de la imagen
Icono de boton con flecha hacia arriba en cuadrado azul. Boton para reenviar/confirmar transaccion.
Please note...
- Labels will still be printed even if the internet connection is failing and transactions cannot be confirmed.
- At the end of the season, all pending transactions must be confirmed. Please click the
button if there are pending transactions at the end of the season.Descripcion de la imagen
Icono de boton con flecha hacia arriba en cuadrado azul. Identico al anterior - boton para reenviar/confirmar.
