I can't print: the packaging dropdown list is disabled

Problem

When trying to make a transaction, there are no packagings available to select. As seen in the image below, the Packaging drop-down list is disabled:

Descripcion de la imagen

Captura de la seccion 'Transaction data' del software Gesvatec. Campos: Denomination: Nadorcott (desplegable), Designation: EXAMPLE PLOT (Nadorcott) - ID:20399 25 (desplegable seleccionado en verde), Packaging (desplegable vacio), Labels (vacio). Se observa que el campo Packaging esta inhabilitado.

This means we are not able to print labels, since selecting a packaging is mandatory to make a transaction.

This problem occurs when we have not created any packagings for that variety.

Solution

Create at least one packaging for that variety:

• How to create a packaging

If you had already created a packaging, check the following:

• Make sure you created the packaging selecting the proper variety.
• Perform a Data download, making sure you have selected the current season for that variety.