Problem
If we want to delete a packaging, the first thing to know is that if at least one label has been printed with that package, it cannot be deleted. We can only delete them if they have not been used in any transaction.
Solution
If you want to stop using a packaging but you can't delete it, you have the option to disable it. To do so, follow these steps:
- Log in to the private area of the Gesvatec website.
- Go to the Labeling→ Packaging screen.
- Locate the packaging through the filters with the button
to find it.Descripcion de la imagen
Boton verde oscuro con icono de embudo y texto 'Filter'.
- When we locate our packaging, to the right of it we will click on the button
to edit it.Descripcion de la imagen
Icono de lapiz/edicion en verde oscuro.
- Uncheck the box
and save the changes inDescripcion de la imagen
Checkbox con borde verde oscuro y texto 'Active' al lado.

Descripcion de la imagen
Boton verde oscuro con texto 'Update'.
After this, the packaging will be disabled
and you won't be able to print labels if you select it.
Descripcion de la imagen
Icono de candado cerrado amarillo (muy pequeno, 16x16px aprox). Indica elemento bloqueado/protegido.
